What's Next?
The training may be complete, but the member experience continues.
1
Follow up with participants
Check in while the experience is still fresh.
Consider asking:
- What was most valuable?
- What could be improved?
- Did the training meet your expectations?
- What would you like to learn next?
Keep the feedback process simple. A short survey or informal conversation can give you enough insight to improve the next offering.
2
Support the next step
For members working toward an IFMA credential, encourage them to keep moving forward.
Consider doing:
- Recognizing participants and their progress
- Celebrating credential completion
- Encouraging mentorship
- Sharing additional learning opportunities
3
Look for the next opportunity
Use what you learned from the first program to guide what comes next.
Consider offering:
- Another credential program
- A different training format
- A follow-up study group
- Training on a new skill or topic
You do not need to build a full training calendar. Start with what worked, listen to your members and build from there.
Your role
Stay connected to participants, gather feedback and look for the next member need.
IFMA role
Provide insight into your experience, explore additional training opportunities and plan the next program when you are ready.
A successful training program does more than build skills. It can strengthen connections, increase the value members receive and encourage them to stay involved.
