Just when we thought the pace of change could not get any faster, it did. Rapid technological advancements, particularly Artificial Intelligence (AI), have transformed numerous industries, including facility management. At the precipice of a new era, AI presents unprecedented opportunities and unique challenges for facility managers.

“Gamechanger: A Facility Manager’s Guide to Building a Relationship with AI” is an essential resource for facility managers navigating this transformative landscape. Integrating AI into facility management is not just a technological shift; it's a paradigm change that redefines operational efficiency, enhances decision-making and improves service quality.

This guide explores the multifaceted role of AI in facility management, delving into its capabilities and applications. From predictive maintenance and energy optimization to enhanced security and space utilization, AI offers tools that can revolutionize daily operations. However, the journey to successful AI integration is not without its hurdles. This guide addresses these challenges, providing practical insights that can be immediately applied, real-world examples and actionable strategies.

We begin with a foundational understanding of AI, breaking down its core concepts and types. Subsequent sections examine AI’s current applications in facility management, highlighting tools and technologies shaping the industry’s future. Importantly, we outline prerequisites for successful AI deployment, emphasizing data quality, organizational alignment and strategic planning.

This guide serves as both a roadmap and a compass for facility managers. It offers step-by-step guidance on starting, scaling and sustaining AI initiatives. The insights shared are drawn from the industry research, expert opinions and practical experiences, making it a valuable companion for any facility manager looking to stay ahead of the curve.

As the facility manager’s role evolves, understanding and leveraging AI will become a critical skill set. This guide is about seizing the opportunities that change brings and driving innovation within the facility management profession. Welcome to the new age of AI in facility management.

Dean Stanberry, SFP, CFM Past-Chair, IFMA Global Board of Directors Chair, IFMA AI in FM Working Group