ARCHITECTURE > ENGINEERING > CONSTRUCTION > DESIGN > FACILITY MANAGEMENT
Start with a Strong Foundation
Think of team training the way you think about the construction phase of a building. A strong facility starts with a solid foundation — clear plans, proven methods and the right materials.
The same is true for developing your FM team.
Early training decisions shape long-term performance, efficiency and risk. When construction is rushed, problems surface for years. When training is inconsistent or misaligned, teams struggle to deliver at the level the organization expects.
A well-designed training program is the construction phase of your workforce. Build it right from the start, and you equip your team with the skills and confidence to protect assets, optimize operations and perform from day one.
A well-executed training program is the critical construction phase of your team’s professional lifecycle. It ensures they are built with the right skills, integrated knowledge and strategic foresight —transforming them into reliable, high-performing assets ready to protect and optimize your physical investments from day one.
Best Practices
Leverage IFMA’s industry expertise and proven FM standards to guide effective decision-making.
Launching Pilot Programs
Test new approaches in a controlled environment to validate outcomes before full implementation.
Pilot Design
Set up pilot programs to reflect organizational diversity and use pilot groups to identify the ideal participants, logistical challenges and potential barriers to successful completion.
Feedback Mechanisms
Create internal surveys and focus groups to gain insight into what is working for the organization and what needs improvement, with the goal of having a successful launch of the overall training program.
Community Building
Establish forums or peer groups during pilots to encourage collaboration, motivation and knowledge sharing among learners.
Onboarding & Communication
Focus on clear onboarding processes and regular communication to ensure participants know expectations and available support.
Transitioning to Business- As Usual
Scale successful initiatives seamlessly across your organization for lasting adoption.
Standardized Enrollment
Shift from pilots to full program rollouts with streamlined enrollment and tracking processes to handle larger groups efficiently.
Reporting & Transparency
IFMA provides automated progress reporting with a customized frequency that includes detailed analytics on engagement, completions and credential attainment to keep stakeholders informed.
Financial Optimization
Flexible billing cycles and license management ensure efficient budget utilization and mitigate risks from unused seats.
Local Leadership
While centralized oversight maintains program integrity, local leaders are empowered to champion and drive adoption within their teams.
“We are building not just for today’s needs, but for the future of work and the future of communities.”
— Karan Bhatia (VP of Global Affairs, Google)
Supporting Implementation & Enrollment
Receive guidance and resources to onboard teams, maintain engagement and ensure program alignment.
Payable Systems
Establish IFMA as a vendor within your company’s account payables system prior to submitting the first enrollment request.
Enrollment Requirements
To streamline the enrollment process, be prepared to provide key pieces of information on each participant (for example: gathering each participant’s legal name for enrollment).
Engagement Monitoring
Use dashboards and automated reports to identify learners who may need additional support or encouragement to complete their training,
License Reallocation
IFMA recognizes that there will be instances where assigned licenses cannot be utilized. In these situations, IFMA will work with you to limit the financial impact by reallocating licenses according to predetermined criteria.
Strategic Communication for Success
Rely on IFMA’s timely and strategic communication to nurture learners and provide consistent guidance and motivation throughout their learning journey.
Ensuring Success
Monitor progress, measure results and adjust strategies for continuous improvement.
Establish Internal Support
We help you identify FM leaders and champions to promote training benefits, foster peer motivation and enhance program visibility. Your empowered local leaders are a great resource for this team.
Continuous Learning
As your team develops, encouraging a continuous learning journey leads to employee satisfaction and retention. IFMA can suggest learning options based on your evolving business objectives to broaden the scope of professional development.
Recognition Strategies
Establish ways to celebrate credential earners such as internal newsletters, events and awards to build pride and reinforce the program’s value.
Combined Approach for Success
Your internal staff support team will be augmented by IFMA. IFMA’s team provides concierge-level support specific to your organizational needs with prompt responses as well as proactive suggestions to reach a 100% success rate.
Quantifying ROI
Demonstrate the tangible value of FM investments through data-driven performance and measurable returns.
Comprehensive Analytics
Utilize IFMA’s standard reports and internal feedback surveys to assess the impact of the completed training.We help you identify FM leaders and champions to promote training benefits, foster peer motivation and enhance program visibility. Your empowered local leaders are a great resource for this team.
Training ROI
Supplement your training outcomes, such as retention, promotion rates and operational improvements with external research reports on the impact of IFMA credentialed employees.
Continuous Improvement
Use data-driven insights to refine content, delivery and engagement strategies, ensuring ongoing relevance and impact. Establish ways to celebrate credential earners such as internal newsletters, events and awards to build pride and reinforce the program’s value.
